Graduate Billing Administrator

Location: Basingstoke (Hybrid)

Salary: £20,000 - £25,000

My client is looking to for a recent graduate to join their team as a Billing Administrator. The primary function of this role is to ensure our customers are billed accurately and on-time each month. This role will assist in the population and amending of customer invoice charges and ensure these are kept up to date, along with handling incoming customer queries following the monthly invoices.

Responsibilities:

Adding, removing and editing customer billing charges

Updating invoices with additional information e.g. Purchase Order Numbers, Sub-Sites

Handling the setup of new customer accounts and ensuring the charges align to the customers signed agreement

Ensuring that the process prior to billing being required has been completed fully

Work with internal teams to streamline processes

Supporting in the Bill Run

Running and maintaining customer reports

Creating ad-hoc bespoke reports based on Customer billing data 

Keeping customers preferences up to date         

Person Specification:

Strong attention to detail 

Works well on own initiative 

Strong analytic skills with a tenacious personality  

Completer finisher, able to take a task and follow it to the end without close supervision 

Strong sense of ownership 

Good communication to be able to verbalise findings and suggest solutions 

Polite and well mannered 

Confident happy personality, prepared to be innovative 

High level of numeracy and literacy 

Ability to work under time pressure and towards challenging targets  

Must be able to prioritise and manage their workload  

Have the ability to adapt to changing timelines 

Microsoft Office suite 

Educated to degree level